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12 results for loyalty.

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Perceived Service Quality, Trust, Customer Satisfaction and Customer Loyalty in the Banking Sector of Bukavu (East of DR Congo)
by Aganze Bisimwa, Dennis Nuwagaba and Samuel Musigire
Journal of Business and Management Sciences. 2019, 7(3), 100-111. DOI: 10.12691/jbms-7-3-1
Pub. Date: August 16, 2019Views: 15050Downloads: 16160
perceived service quality trust customer satisfaction customer loyalty Bukavu
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Factors Affecting on Customer Loyalty in Hotels service in Thanh Hoa, Vietnam
by Nguyen Thi Thanh Xuan
Journal of Business and Management Sciences. 2019, 7(1), 19-24. DOI: 10.12691/jbms-7-1-3
Pub. Date: February 19, 2019Views: 17283Downloads: 17019
factors customer loyalty satisfaction hotels Thanh Hoa
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The Influence of Service Quality on Customer Satisfaction and Loyalty of Muamalat Bank Branches Tanjung Balai
by Ahmad Rizki Harahap, Dede Ruslan and Fitrawaty
Journal of Business and Management Sciences. 2017, 5(3), 72-76. DOI: 10.12691/jbms-5-3-1
Pub. Date: August 12, 2017Views: 18283Downloads: 16760
service quality satisfaction customer loyalty
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Sustainable Entrepreneurship and Customer Loyalty in the Fast Food Industry in Nigeria
by OLAOYE Ismail ‘Kayode, AWOLAJA Ayodeji Muyideen and DABIRI Muhammed Al-Furqan
Journal of Business and Management Sciences. 2016, 4(4), 93-97. DOI: 10.12691/jbms-4-4-3
Pub. Date: October 14, 2016Views: 15575Downloads: 14762
entrepreneurship fast food industry consumer loyalty business marketing enterprise
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Investigating Method on Client Contentment in Hotel Sector: A Case Study of the Mariador Palace Hotel
by Alhassane Touré, Zuo Guoxin and Sory Kaba
International Journal of Econometrics and Financial Management. 2016, 4(2), 39-47. DOI: 10.12691/ijefm-4-2-2
Pub. Date: May 17, 2016Views: 40693Downloads: 39922
investigation client contentment nature of service hotel sector client loyalty
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Trust-Centered Marketing: Replacing Discounts with Human Connection in Retail
by Ganna Kharytonova
Journal of Business and Management Sciences. 2025, 13(4), 144-153. DOI: 10.12691/jbms-13-4-7
Pub. Date: August 26, 2025Views: 1797Downloads: 3223
Trust-centered marketing human connection retail consumer trust loyalty
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Dose Online Brand Community Help Brands Increase Loyalty? -The Impact of Customer Citizenship Experience
by Yu-Bing Wang and Ching-Wei Ho
Journal of Business and Management Sciences. 2024, 12(1), 60-66. DOI: 10.12691/jbms-12-1-6
Pub. Date: March 07, 2024Views: 3702Downloads: 5328
customer citizenship experience COVID-19 pandemic service quality relationship quality information quality booking.com
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Research on the Relationship between Service Quality and Customer Loyalty for Fresh Food E-commerce in the Background of New Retail
by Zhenfang Zhang and Honghai Liang
Journal of Business and Management Sciences. 2023, 11(1), 83-89. DOI: 10.12691/jbms-11-1-6
Pub. Date: March 02, 2023Views: 5786Downloads: 6714
new retailing service quality customer satisfaction customer loyalty
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The Relationship between Tourism Service Quality, Tourist’s Satisfaction and Loyality: A Study by Using Smart PLS-SEM Approach
by Nguyen Thi Loan, Mai Anh Vu and Vu Van Tuyen
Journal of Behavioural Economics, Finance, Entrepreneurship, Accounting and Transport. 2023, 11(1), 1-7. DOI: 10.12691/jbe-11-1-1
Pub. Date: February 15, 2023Views: 6412Downloads: 9357
tourism service quality satisfaction loyalty PLS-SEM
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The Impact of Internet Banking at Times of Pandemic; Customer Experience, Satisfaction, Trust, Loyalty, E-service Quality and Bank’s Financial Performance; An Application on Egyptian Public Banks
by Dalia El Mosallamy and Madiha Metawie
Journal of Business and Management Sciences. 2022, 10(2), 70-79. DOI: 10.12691/jbms-10-2-3
Pub. Date: March 27, 2022Views: 7380Downloads: 10933
e-service quality bank trust customer experience customer satisfaction customer loyalty and financial performance
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