Research on Digital Transformation Readiness Levels of Petroleum Small and Medium Enterprises in Thanh Hoa, Vietnam

Nguyen Thi Loan¹, Lai Duc Loc² and Do Thi Man^3,

¹Assoc. Prof. Dr, Hong Duc University, Vietnam

²MBA, The State Bank of VietNam - Thanh Hoa Provincial Branch, Vietnam

³DBA, Hong Duc University, Vietnam

Cite this paper:
Nguyen Thi Loan, Lai Duc Loc and Do Thi Man. Research on Digital Transformation Readiness Levels of Petroleum Small and Medium Enterprises in Thanh Hoa, Vietnam. Journal of Business and Management Sciences. 2025; 13(1):1-7. doi: 10.12691/jbms-13-1-1

Abstract

The economic reform has comprehensively changed the production and business activities of enterprises, increased efficiency, shortened time and streamlined management. That success must be attributed to the digital transformation efforts with many positive results of enterprises in many fields and types. The article mentions the readiness levels of the digital transformation of Petroleum enterprises in Thanh Hoa Vietnam based on six aspects of digital transformation, such as strategy, infrastructure and technology, digital customer experience, operation, corporate culture and data and information assets. Through the assessment of Digital Business Indicators (DBI). It can be seen that petroleum companies are mainly at Level 2 - Beginning in the digital transformation roadmap. Some indicators exceed Level 3 - Forming. Based on the current status, the author proposes a number of solutions to further promote efficiency in digital transformation at enterprises.

Keywords:
Digital transformation readiness levels solutions petroleum enterprises

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