American Journal of Educational Research
ISSN (Print): 2327-6126 ISSN (Online): 2327-6150 Website: https://www.sciepub.com/journal/education Editor-in-chief: Ratko Pavlović
Open Access
Journal Browser
Go
American Journal of Educational Research. 2014, 2(9), 823-827
DOI: 10.12691/education-2-9-18
Open AccessArticle

The Bottom up Evaluation at Universities

Marek Botek1, and Tomáš Macák2

1Department of Economics and Management of Chemical and Food Industry, Institute of Chemical Technology, Prague, the Czech Republic

2Department of Management, Faculty of Economics and Management, Czech University of Life Sciences Prague, Czech Republic

Pub. Date: September 12, 2014

Cite this paper:
Marek Botek and Tomáš Macák. The Bottom up Evaluation at Universities. American Journal of Educational Research. 2014; 2(9):823-827. doi: 10.12691/education-2-9-18

Abstract

Evaluation is one of the most important tasks of a manager. Multi-criteria method is often used to increase objectivity. Opinion and satisfaction of students with their classes, courses, teaching and teachers is often used as a part of an evaluation at universities. This article wants to show that student surveys are not representative and objective. The opinion carried in this article is based on study which was made at a prestigious technical university in Prague, the Czech Republic. The paper has been processed based on the analysis and evaluation of secondary sources and outcome synthesis. Survey has been realized in June 2014. It included all subjects which are taught at the university during winter semester 2012/2013. Only laboratories were excluded. There was total of 330 subjects which were part of the study. In a conclusion of the article there are discussed ways for increasing representativeness of the bottom-up evaluation and also possibilities how to take the finding into evaluation in managerial practice.

Keywords:
bottom up evaluation students satisfaction 360 degree feedback ICT Prague students surveys

Creative CommonsThis work is licensed under a Creative Commons Attribution 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

References:

[1]  Rizi, H.A. et al., “The effect of descriptive evaluation of elementary school third grade subjects on academic achievement of students,” Journal of Education and Practice, 5 (4), 6-13, 2014.1
 
[2]  Zaharah, “The Effect of Certification and Competency towards Teachers Quality in MAN 3 High School Tangerang, Indonesia,” American Journal of Educational Research, 2 (5), 267-271, 2014.
 
[3]  Daft, R.L., Management, Thomson South-Western, Mason, USA, 2008.
 
[4]  Dessler, G., Human resource management, Pearson Prentice Hall, New York,USA, 2010.
 
[5]  Bednaříková, M., Ehlová, Z., “Employee–important stakeholder in chemical industry enterprise,” Journal of MANagement and ECOnomics, (2), 109-117, 2009.
 
[6]  Armstrong, Sh., Mitchell, B., The Essential HR Handbook, The Career Press, Inc., Franklin Lakes, N.J., USA, 2008.
 
[7]  Vukotich, G., “The 360° process,” OD Practitioner, 42 (3), 24-29, 2010.
 
[8]  Atkins, P.W.B., Wood, R.E., “Self- versus others' ratings as predictors of assessment center ratings: validation evidence for 360-degree feedback programs,” Personnel Psychology, 55 (4), 871-904, 2002.
 
[9]  Kacmar, K.M., Wayne, S.J., Wright, P.M., “Subordinate Reactions to the Use of Impression Management Tactics and Feedback by the Supervisor*[dagger],” Journal of Managerial Issues, 21 (4), 498-517, winter 2009.
 
[10]  Straka, M., “Alfa, a.s. distribution logistics system,” Acta Montanistica Slovaca, 15 (1), 34-43, 2010. (In Slovak).
 
[11]  Asumeng, M., “The Effect of Employee Feedback-Seeking on Job Performance: An Empirical Study,” International Journal of Management, 30 (1), 373-388, Mar 2013.
 
[12]  Vnoučková, L., “Factors of Personality leading to employee turnover in organization,” Acta Universitatis Bohemiae Meridionales, 16 (2), 185-198, 2013.
 
[13]  Bracken, D.W., Rose, D.S., “When Does 360-Degree Feedback Create Behavior Change? And How Would We Know It When It Does?,” Journal of Business and Psychology, 26 (2), 183-192, June 2011.
 
[14]  Berk, R. A., Thirteen Strategies to Measure College Teaching: a Consumer’s Guide to Rating Scale Construction, Assessment, and Decision Making for Faculty, Administrators, and Clinicians, Stylus Publishing, Richmond, Virginia, 2006.
 
[15]  Ramsden, P., “Using research on student learning to enhance educational quality,” Deliberations, 2005. [Online]. Available: http://www.londonmet.ac.uk/deliberations/ocsld-publications/isltpramsden.cfm [Accessed June 18, 2013].
 
[16]  Lian P, Sun Y, Ji Z., Li H., Peng J., “Moving Away from Exhaustion: How Core Self-Evaluations Influence Academic Burnout,” PLoS ONE, 9 (1), 2014.
 
[17]  Moore, J.C., “A Synthesis of Sloan-C Effective Practices,” Journal of Asynchronous Learning Networks, 13 (4), 73-97, 2009.
 
[18]  O’Leary, P.F., Quinlan, T.J., “Learner-Instructor Telephone Interaction: Effects on Satisfaction and Achievement of Online Students,” The American Journal of Distance Education, 21 (3), 133-143, 2007.
 
[19]  Griggs, V., Blackburn, M., Smith, J., “The Educational Scorecard: The Start of our Journey,” The Electronic Journal of Business Research Methods, 10 (2), 121-131, 2012.
 
[20]  Choudhury, K. A, “Model of Quality in the Education Service Sector: An Application of TOPSIS,” Journal of Strategic Management Education, 8 (2), 93-114, 2012.
 
[21]  Maceli, K. M., Fogliasso, Ch. E. & Baack, D., “Differences of Students’ Satisfaction with College Professors: The Impact of Student Gender on Satisfaction,” Academy of Educational Leadership Journal, 15 (4), 35-45, 2011.
 
[22]  Marsh, Sh. J., The Impact of Gender on Instructor Evaluations: A Thesis Submitted to the Graduate School in Partial Fulfillment of the Requirements for the Degree of Master of Science, Pittsburg State University, Pittsburg, Kansas, 2000.
 
[23]  Kesselheim, J.C., “Balancing Education and Service in Graduate Medical Education: Data From Pediatric Trainees and Program Directors,” Academic Medicine 89 (4), 652-657, 2014.
 
[24]  Kaymaz, K., “Performance Feedback: Individual Based Reflections and the Effect on Motivation,” Business and Economics Research Journal 2 (4), 115-134, 2011.
 
[25]  Nair Ch. S., Bennett L., Mertova P., “Responding to the student voice: a case study of a systematic improvement strategy,” The TQM Journal 22 (5), 553-564, 2010.
 
[26]  Šviráková, E. “Dynamic Iteration Method: New Approach to Cultural Events Management,” In Recent Advances in Business Administration, Marketing and Economics. (BAME 2013). Europment, 2013, 57-64.