Jeremy E. Whaley^1,, Kiwon Lee², Rochelle A. Butler³

The purpose of this study was to assess costs and sales (i.e., operational efficiency) associated with two summer food service programs (SFSPs): a local school district operated one program, and a community organization, with the assistance of a state-administered food bank, operated the other program. The researchers proposed possible solutions to operational inefficiency based on a case study approach to study the costs (i.e., food, labor, and administrative expenses) and sales of these two programs. They utilized the participants’ observations and source documents in phase one followed by gathering focus groups, composed of key stakeholders, in phase two. The results showed four major themes concerned each site’s respective SFSP: cost management, program barriers, program management, and atmospherics. To address the overarching concerns with the community-based program operating metrics, the researchers asked if the utilization of non-violent, work-release inmates and food trucks reduced costs or increased sales, or both. Child nutrition professionals can utilize the results of this study to increase operational efficiency in their SFSPs. The implications support the need for additional funding for each program and for training and development in the areas of food system operational management for the community-based program and creative marketing to reach more children in the summer months.

food cost, labor cost, administrative cost, summer food service program (SFSP), qualitative study