A Study to Explore the Coordination Level among Personnel of Servicing Departments at Allama Iqbal Open University Islamabad

Muhammad Sadiq Soomro¹ and Arshad Mehmood Qamar^2,

¹Department of Examination, Allama Iqbal Open, UNiversity, Islamabad, Pakistan

²Department of Science Education, Allama Iqbal, Open University, Islamabad, Pakistan

Cite this paper:
Muhammad Sadiq Soomro and Arshad Mehmood Qamar. A Study to Explore the Coordination Level among Personnel of Servicing Departments at Allama Iqbal Open University Islamabad. American Journal of Educational Research. 2016; 4(8):613-616. doi: 10.12691/education-4-8-6

Abstract

Allama Iqbal Open University (AIOU) having Mode of Distance Learning Education System is a Mega University of Pakistan due to its huge student’s enrollment i.e. more than 1.2 million in multiple programmes of Secondary level to Ph. D level in each semester. Coordination of personnel working in the different departments of any institution is a compulsory element for the achievement of objectives of the institution. Therefore it is necessary to explore the level of coordination among the employees of AIOU. The data was collected through questionnaire and interview from the Supervisory staff and officers BPS-09-19 working in servicing departments of AIOU. Total size of population was 105. The data obtained were interpreted and analyzed using the percentages and means scores. The study reflects lack of coordination among the officials of servicing departments, due to overload of work, lack of staff, non-availability of adequate space for working environment, non-availabilities of equipment/adequate system and lack of communications skills etc. The study recommends that the size of the regular staff may be increased in the servicing departments of AIOU as well as adequate space, facilities and equipment may be provided to those departments.

Keywords:
distance education coordination supervisory staff personnel adequate space equipment and communication skills

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