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Article

Virtual Assistants’ Job Satisfaction and Productivity: A Correlational Study

1Integrated Basic Education, San Isidro College, Malaybalay City, 8700 Philippines

2School of Education, San Isidro College, Malaybalay City, 8700 Philippines


American Journal of Educational Research. 2025, Vol. 13 No. 2, 71-77
DOI: 10.12691/education-13-2-5
Copyright © 2025 Science and Education Publishing

Cite this paper:
Niña Grace N. Veto, Jamie S. Cariño, Ian Jay P. Saldo, Gela Mae C. Zamayla. Virtual Assistants’ Job Satisfaction and Productivity: A Correlational Study. American Journal of Educational Research. 2025; 13(2):71-77. doi: 10.12691/education-13-2-5.

Correspondence to: Niña  Grace N. Veto, Integrated Basic Education, San Isidro College, Malaybalay City, 8700 Philippines. Email: ninagraceveto@gmail.com

Abstract

One critical factor that may improve the productivity and efficiency of virtual assistants would be job satisfaction. As remote work and technological progress advance, it also follows that job satisfaction is changing in kind and other ways. Through a quantitative, descriptive-correlational research design, this research will determine the levels of satisfaction and productivity and the relationship among virtual assistants in Bukidnon. The participants were chosen using a convenience sampling technique, and data collection involved adapted survey questionnaires that measured satisfaction and productivity. Fifty respondents participated in this study. They were reached out through social media and answered a Google Forms copy of the survey. Then, the gathered data were analyzed by statistical methods, and results found that virtual assistants experienced high satisfaction, with a mean of 3.25 overall, showing positive attitudes toward their work environment and responsibilities. It also showed that virtual assistants viewed their productivity as high, with a mean of 3.31, which signifies consistent task efficiency and performance. Further statistical analysis revealed a strong positive correlation between job satisfaction and productivity. This implies that as job satisfaction improves, so does productivity, suggesting a mutual influence between these two variables. Thus, based on these findings, further exploration and implementation of strategies to maintain or enhance job satisfaction to ensure productivity is suggested.

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