The Effect of Educational Intervention about Incivility on Psychological Wellbeing and Burnout among Nurses

Sabah Hassan El-Amrosy^1, , Soha Mamdouh Elkholy² and Shimaa Ebrahim Elshall²

¹Psychiatric and Mental Health Nursing, Faculty of Nursing, Menoufia University, Egypt2Nursing Management Department, Faculty of Nursing, Menoufia University, Egypt

²1Psychiatric and Mental Health Nursing, Faculty of Nursing, Menoufia University, Egypt2Nursing Management Department, Faculty of Nursing, Menoufia University, Egypt

Cite this paper:
Sabah Hassan El-Amrosy, Soha Mamdouh Elkholy and Shimaa Ebrahim Elshall. The Effect of Educational Intervention about Incivility on Psychological Wellbeing and Burnout among Nurses. American Journal of Nursing Research. 2019; 7(6):1069-1077. doi: 10.12691/ajnr-7-6-21

Abstract

Workplace incivility pervades nursing practice and adversely effects nurses, patients, and organizations. Failure to address uncivil behaviors can negatively affect the physical and mental health of nurses. As a result, nurses may experience decreased job satisfaction, increased turnover, absenteeism and work-related injuries. The study aimed to evaluate the effect of educational intervention about incivility on psychological wellbeing and burnout among nurses. Quasi-experimental design with pre-posttest was used to achieve the aim of this study. The study was conducted in Menoufia Main university hospital. A simple random sample of 50 staff nurses were selected to constitute the present study. Data were collected using workplace incivility scale, the ryff scales of psychological well-being and maslach burnout inventory (MBI). The results was found that, the studied nurses were in age group (23-49) years and the mean age is 34.14years, the majority of the sample 72% had Bachelor of nursing, 96% were female, The highest frequency (94%) was married. There was a highly statistically significant difference found regarding psychological well- being, burnout and incivility among the studied nurses pre and post intervention .In conclusion, one can say that the implementation of educational intervention about incivility has a positive effect on improving psychological well-being and decrease burnout among nurses. Based upon the results of the study, a recommendation to implement educational intervention about incivility throughout the organization to improve psychological well-being and decrease burnout.

Keywords:
incivility psychological well-being burnout

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