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ISSN (Print): 2377-4320 ISSN (Online): 2377-4339 Website: https://www.sciepub.com/journal/ajie Editor-in-chief: Ajay Verma
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American Journal of Industrial Engineering. 2013, 1(3), 46-50
DOI: 10.12691/ajie-1-3-2
Open AccessReview Article

Total Quality Management and Organizational Performance

Davood Gharakhani1, , Hossein Rahmati2, Mohammad Reza Farrokhi3 and Arshad Farahmandian1

1Department of management, Zanjan Branch, Islamic Azad University, Zanjan, Iran

2Ph.D. Student of Industrial management, Science and Research Branch, Islamic Azad University, Tehran, Iran

3Department of management, Qeshm Branch, Islamic Azad University, Qeshm, Iran

Pub. Date: December 08, 2013
View Full Text Full Text PDF (88 KB) Full Text ePUB(37 KB)

Cite this paper:
Davood Gharakhani, Hossein Rahmati, Mohammad Reza Farrokhi and Arshad Farahmandian. Total Quality Management and Organizational Performance. American Journal of Industrial Engineering. 2013; 1(3):46-50. doi: 10.12691/ajie-1-3-2

Abstract

Total quality management (TQM) is considered a very important factor for the long-term success of an organization. TQM implementation has been an important aspect for improving organisational efficiency. The links between TQM and performance have been investigated by numerous scholars. While examining the relationship between TQM and performance scholars have used different performance types such as financial, innovative, operational and quality performance. Recent research on total quality management has examined the relationships between the Total quality management and organizational performance. TQM focuses on continuous process improvement within organizations to provide superior customer value and meet customer needs. TQM a popular guideline for organizational management is adopted for developing strategic infomaps and infocharts for an information organization.

Keywords:
total quality management organizational performance quality practices

Creative CommonsThis work is licensed under a Creative Commons Attribution 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

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