The aim of the study is to measure employee satisfaction at three different branches of Reliance Life Insurance viz. Karol Bagh, Jhandewalan and Connaught Place, and to analyze which branch needs to work upon which parameters. The study also analyzes whether Rewards and Recognition play an important role in determining overall employee satisfaction. It is a descriptive research. The sample size is 90. Non Comparative Scaling Technique has been used in the study. The study shows that rewards and recognition play a very significant role in determining employee satisfaction. The overall Employee Satisfaction can be said as relatively on the positive side for all the three branches. The employees of Jhandewalan branch show less inclination towards rewards and recognition programme as compared to other two branches. Rewards and recognition play a very significant role in determining employee satisfaction. This also proves that employees are extremely motivated when it comes to such recognition programmes.

communication, employee growth, performance, recognition, rewards