17 results for service quality.

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Keyword    service quality

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Customer’s Behavior on Intention to Purchase on Online Shopping in Vietnam
Journal of Business and Management Sciences. 2020, 8(3), 85-88. DOI: 10.12691/jbms-8-3-2
Pub. Date: November 16, 2020Views: 3540Downloads: 5003
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Perceived Service Quality, Trust, Customer Satisfaction and Customer Loyalty in the Banking Sector of Bukavu (East of DR Congo)
Journal of Business and Management Sciences. 2019, 7(3), 100-111. DOI: 10.12691/jbms-7-3-1
Pub. Date: August 16, 2019Views: 9520Downloads: 9598
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The Influence of Service Quality on Customer Satisfaction and Loyalty of Muamalat Bank Branches Tanjung Balai
Journal of Business and Management Sciences. 2017, 5(3), 72-76. DOI: 10.12691/jbms-5-3-1
Pub. Date: August 12, 2017Views: 13788Downloads: 11588
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Statistical Approach to the Link between Internal Service Quality and Employee Job Satisfaction: A Case Study
American Journal of Applied Mathematics and Statistics. 2016, 4(6), 178-184. DOI: 10.12691/ajams-4-6-3
Pub. Date: December 29, 2016Views: 29724Downloads: 24698
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Effect of Service Quality and Marketing Stimuli on Customer Satisfaction: The Mediating Role of Purchasing Decisions
Journal of Business and Management Sciences. 2016, 4(4), 76-81. DOI: 10.12691/jbms-4-4-1
Pub. Date: June 20, 2016Views: 29727Downloads: 19357
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The Influence of Emotional Intelligence, Creativity, Work Ethic, to Service Quality of High School Library in the Minahasa Regency
American Journal of Educational Research. 2015, 3(1), 67-79. DOI: 10.12691/education-3-1-13
Pub. Date: January 27, 2015Views: 25522Downloads: 22361
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Measuring Service Quality of a Higher Educational Institute towards Student Satisfaction
American Journal of Educational Research. 2014, 2(7), 447-455. DOI: 10.12691/education-2-7-3
Pub. Date: June 25, 2014Views: 46912Downloads: 37480
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Research on the Relationship between Service Quality and Customer Loyalty for Fresh Food E-commerce in the Background of New Retail
Journal of Business and Management Sciences. 2023, 11(1), 83-89. DOI: 10.12691/jbms-11-1-6
Pub. Date: March 02, 2023Views: 1196Downloads: 1222
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The Relationship between Tourism Service Quality, Tourist’s Satisfaction and Loyality: A Study by Using Smart PLS-SEM Approach
Journal of Behavioural Economics, Finance, Entrepreneurship, Accounting and Transport. 2023, 11(1), 1-7. DOI: 10.12691/jbe-11-1-1
Pub. Date: February 15, 2023Views: 1267Downloads: 1564
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The Impact of Internet Banking at Times of Pandemic; Customer Experience, Satisfaction, Trust, Loyalty, E-service Quality and Bank’s Financial Performance; An Application on Egyptian Public Banks
Journal of Business and Management Sciences. 2022, 10(2), 70-79. DOI: 10.12691/jbms-10-2-3
Pub. Date: March 27, 2022Views: 2620Downloads: 5165
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