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2 results for perceived service quality.

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Perceived Service Quality, Trust, Customer Satisfaction and Customer Loyalty in the Banking Sector of Bukavu (East of DR Congo)
by Aganze Bisimwa, Dennis Nuwagaba and Samuel Musigire
Journal of Business and Management Sciences. 2019, 7(3), 100-111. DOI: 10.12691/jbms-7-3-1
Pub. Date: August 16, 2019Views: 11750Downloads: 12178
perceived service quality trust customer satisfaction customer loyalty Bukavu
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A Study on Perceived Service Quality of IDEA Cellular Ltd. - A Case Study on Factor Analysis
by Monalisha Pattnaik, Abhipsa Ray, Biswa Bhusan Mall, Rosemary Kujur, Silpa Jena and Somu Jena
Journal of Business and Management Sciences. 2015, 3(1), 53-57. DOI: 10.12691/jbms-3-1-7
Pub. Date: May 27, 2015Views: 27400Downloads: 23271
brand preference distributors customer satisfaction marketing strategies service quality
Abstract Full Text PDF (284 KB) Full Text HTML Full Text ePUB (306 KB)
This article belongs to the Special Issue Multivariate Techniques and Forecasting Techniques with Data Interpretations in Business Models: Applications and Cases
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