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14 results for customer satisfaction.

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Keyword    customer satisfaction

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Perceived Service Quality, Trust, Customer Satisfaction and Customer Loyalty in the Banking Sector of Bukavu (East of DR Congo)
by Aganze Bisimwa, Dennis Nuwagaba and Samuel Musigire
Journal of Business and Management Sciences. 2019, 7(3), 100-111. DOI: 10.12691/jbms-7-3-1
Pub. Date: August 16, 2019Views: 11759Downloads: 12187
perceived service quality trust customer satisfaction customer loyalty Bukavu
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The Influence of Service Quality on Customer Satisfaction and Loyalty of Muamalat Bank Branches Tanjung Balai
by Ahmad Rizki Harahap, Dede Ruslan and Fitrawaty
Journal of Business and Management Sciences. 2017, 5(3), 72-76. DOI: 10.12691/jbms-5-3-1
Pub. Date: August 12, 2017Views: 15855Downloads: 13889
service quality satisfaction customer loyalty
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Effect of Service Quality and Marketing Stimuli on Customer Satisfaction: The Mediating Role of Purchasing Decisions
by Saling, Basri Modding, Baharuddin Semmaila and Achmad Gani
Journal of Business and Management Sciences. 2016, 4(4), 76-81. DOI: 10.12691/jbms-4-4-1
Pub. Date: June 20, 2016Views: 33071Downloads: 22055
Service quality stimulus marketing purchasing decisions customer satisfaction
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Research on the Relationship between Service Quality and Customer Loyalty for Fresh Food E-commerce in the Background of New Retail
by Zhenfang Zhang and Honghai Liang
Journal of Business and Management Sciences. 2023, 11(1), 83-89. DOI: 10.12691/jbms-11-1-6
Pub. Date: March 02, 2023Views: 3313Downloads: 3309
new retailing service quality customer satisfaction customer loyalty
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The Impact of Internet Banking at Times of Pandemic; Customer Experience, Satisfaction, Trust, Loyalty, E-service Quality and Bank’s Financial Performance; An Application on Egyptian Public Banks
by Dalia El Mosallamy and Madiha Metawie
Journal of Business and Management Sciences. 2022, 10(2), 70-79. DOI: 10.12691/jbms-10-2-3
Pub. Date: March 27, 2022Views: 4557Downloads: 7517
e-service quality bank trust customer experience customer satisfaction customer loyalty and financial performance
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Customer Satisfaction on the Impact of I.C.T Based Products on Rural Banks: A Case Study of Anyinam-Rural Bank Limited in Ghana
by John Wiredu, Yu Bo, Qian Yang and Samuel Akwasi Agyemang
Journal of Business and Management Sciences. 2021, 9(4), 192-204. DOI: 10.12691/jbms-9-4-5
Pub. Date: December 03, 2021Views: 6512Downloads: 7087
I.C.T satisfaction customers staff rural banks Anyinam Ghana
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QFD Based Product Design and Development of Weight Measuring Chair for the Benefits of Physically Challenged Person
by Mustafizur Rahman, Md. Tahiduzzaman and Samrat Kumar Dey
American Journal of Industrial Engineering. 2018, 5(1), 12-16. DOI: 10.12691/ajie-5-1-2
Pub. Date: March 17, 2018Views: 13935Downloads: 12567
product specification customer satisfaction QFD product design
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A Descriptive Assessment of the Quality of Products and Service Delivery at a Mining Canteen in Botswana
by Sarah Tshepho Pona Matenge
Journal of Food and Nutrition Research. 2021, 9(10), 516-522. DOI: 10.12691/jfnr-9-10-3
Pub. Date: October 13, 2021Views: 4326Downloads: 5014
customer satisfaction service quality canteen product quality staff training
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Detecting Multicollinearity in Regression Analysis
by Noora Shrestha
American Journal of Applied Mathematics and Statistics. 2020, 8(2), 39-42. DOI: 10.12691/ajams-8-2-1
Pub. Date: June 14, 2020Views: 18703Downloads: 9954
multicollinearity regression analysis variance inflation factor eigenvalue customer satisfaction
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Sustaining Clients’ Index of Satisfaction at the Graduate School Level in a Catholic University in Northern Philippines
by Jesus B. Pizarro
American Journal of Educational Research. 2019, 7(4), 338-342. DOI: 10.12691/education-7-4-7
Pub. Date: April 30, 2019Views: 11757Downloads: 13426
customer satisfaction graduate school quality and excellence
Abstract Full Text PDF (276 KB) Full Text HTML Full Text ePUB (175 KB)
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