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Statistical Approach to the Link between Internal Service Quality and Employee Job Satisfaction: A Case Study

by Otabor Joseph Osahon and Obahiagbon Kingsley

American Journal of Applied Mathematics and Statistics. 2016, 4(6), 178-184. DOI: 10.12691/ajams-4-6-3
Pub. Date: December 29, 2016Views: 33578 Downloads: 28068Like: 13

Internal service quality Employee Job Satisfaction SERVPERF Exploratory Factor Analysis

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