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Total Quality Management and Organizational Performance
by Davood Gharakhani, Hossein Rahmati, Mohammad Reza Farrokhi and Arshad Farahmandian
American Journal of Industrial Engineering. 2013, 1(3), 46-50. DOI: 10.12691/ajie-1-3-2
Pub. Date: December 15, 2013Views: 148892Downloads: 49072
total quality management organizational performance quality practices
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Customer’s Attributes and Organizational Performance
by Davood Gharakhani, Mohammad Reza Farrokhi, Hamed khajevand and Arshad Farahmandian
American Journal of Industrial Engineering. 2014, 2(1), 1-4. DOI: 10.12691/ajie-2-1-1
Pub. Date: January 02, 2014Views: 21918Downloads: 15117
customers attribute customer satisfaction organizational performance
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