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Hashim, A. E., Samikon, S. A., Ismail, F., & Kamarudin, H., “PWDs Universal accessibility Audit: Commercial complexes, Klang Valley, Malaysia,”Asian Journal of Environment-Behaviour Studies, 3(8), 177–186, 2018.

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Article

Implementation Gaps in Built Environment’s Universal Accessibility: A Systematic Review of Empirical Compliance Audits and Determinants in Urban Context

1Department of Urban and Engineering Research, The Custodian of the Two Holy Mosques Institute for Hajj and Umrah Research, Umm Al-Qura University, Makkah, Saudi Arabia


American Journal of Civil Engineering and Architecture. 2026, Vol. 14 No. 2, 54-61
DOI: 10.12691/ajcea-14-2-4
Copyright © 2026 Science and Education Publishing

Cite this paper:
Ahmad Ameen AlSaggaf. Implementation Gaps in Built Environment’s Universal Accessibility: A Systematic Review of Empirical Compliance Audits and Determinants in Urban Context. American Journal of Civil Engineering and Architecture. 2026; 14(2):54-61. doi: 10.12691/ajcea-14-2-4.

Correspondence to: Ahmad  Ameen AlSaggaf, Department of Urban and Engineering Research, The Custodian of the Two Holy Mosques Institute for Hajj and Umrah Research, Umm Al-Qura University, Makkah, Saudi Arabia. Email: aasaggaf@uqu.edu.sa

Abstract

The built environment must be universally accessible to help create inclusive, equitable, and sustainable cities so that persons with disabilities, older adults, and those with mobility impairments can fully participate. Even with existing standards and universal design principles aimed at removing barriers, empirical research indicates that implementation gaps persist across diverse urban settings. This paper provides a systematic review of 30 peer-reviewed empirical studies published between 2007 and 2026. By using universal accessibility audits, systematic checklists that are consistent with national and international guidelines, field observations, user interviews, participatory assessments, and spatial analysis methods, the studies in this paper analyzed public buildings, walking paths, transport, and parks, and other urban areas in places across Asia, Europe, North America, and others. Results indicate that compliance is consistently low to medium, with universal accessibility scores often ranging from 14% to 45% in shopping malls, old buildings, sidewalks, and open spaces. The prevailing physical barriers include poor ramps, uneven or blocked routes, a lack of curb cuts, insufficient signage, and discontinuous pedestrian networks. Systemic factors such as lack of awareness among professionals, variability in regulatory application, financial constraints, policy-practice linkages, and the disposition to reduce universal accessibility to a retrofit instead of a design factor are underlying factors. The review concludes that effective improvements require active, combined efforts: integrating universal design as a key part of early planning; strengthening enforcement and observation; enhancing stakeholder training and education; prioritizing participative user-centered approaches; and utilizing standardized yet flexible measurement tools and data-based analyses. Addressing these gaps is essential to promote social equity, community inclusion, and sustainable urban development.

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