Sanaa B Barnawi^1,, Amina B Barnawi²

Background: Effective communication fosters a good therapeutic relationship between the nurses and the patients as well as family and relatives. Regarding this, there is a need to understand both parties' sentiments and psychological capacities. Aim of the study: This study aims to investigate communication barrier issues faced in Saudi Arabia medical facilities. Subjects and Methods: It is cross-sectional descriptive design was used for the study. Two populations were used for the present study and encompassed patients and registered nurses of diverse backgrounds, gender, ages, and professional experience. The sample population comprised of a total of 226 participants. The community encompassed 120 patients and 106 registered nurses working in different capacities in the medical sector. Two types of questionnaires were provided that involve patients and nurses. Each of the questionnaire was adopted with consent from ‘Assessment of Patients and Nurses' Opinions on the Bidirectional Communication during Hospitalization. Results: the result showed that that misunderstandings were experienced based on language difference. Those assigned high number of patients (who were the majority), reported fatigue and lack of enough time. language is reportedly the greatest barrier of communication between the patients and nurses. The ability of the nurse to develop a relationship with the patient was also a barrier that developed from the attitudes of the patients, among other factors. Conclusion: This study concluded that Efficient and interactive communication is necessary to achieve satisfactory nurse-patient relationship. From the research findings, it is the role of the nurse to facilitate the development of this relationship by dealing with the barriers hindering their communication.

communication, barriers