A qualitative study of 85,000 engagements on Twitter, Facebook, YouTube, and Reddit about corrections reform using the Pulsar social media listening software. Assessing the alignment of social media expressions in forums, and the evidence in the literature materials about re-design thinking of successful reforms to U.S. corrections, reveal a resurgence of discontent that “nothing works” (1970s thinking). There is a disturbing disconnection between the sciences about what does work in rehabilitation—i.e., assessments, treatment, education, and employment—and the understandings in social media discourse. Accordingly, corrections professionals, policymakers, and students need to express informed opinions on social media platforms so that future corrections approaches trade “nothing works” for what has proved to work.

prisons, civic engagement, social media