Every monitoring and evaluation (M&E) system is comprised of two sides—the supply side and the demand side. This study focused on the demand side of Zambia’s whole-of-government M&E system (WoGM&ES). It investigated the gaps that characterised the public sector system for M&E and proposed a new model for improving the demand side. Primary and secondary sources were used to collect data for the study. Questionnaires and interview guides are the instruments employed to collect information. Essentially, Zambia’s WoGM&ES was found to be very weak on the demand side. The system lacked a unified arrangement for demanding and utilising M&E information. Government and non-government structures and institutions such as the presidency, parliament, line ministries, civil society, the academia and cooperating partners remained fragmented and uncoordinated in the manner they demanded for M&E information to feed into their internal development processes. The general public too had no clear means of engaging the public sector on development issues that affected them. In many cases, M&E reports were not in the reach of the public, making it difficult to engage. More so, political championship at the level of the Presidency and Cabinet ministers as well as at several technical levels across the public sector lacked in Zambia. To address the gaps, this paper is a proposed blueprint for consideration by the Government of Zambia. The model proposes that Government implements the following to build and sustain the demand side: transform the Presidency and top government positions (political and technical) into M&E champions; promote the use of M&E information by the Presidency; link M&E to planning, budgeting and policy processes; promote the use of M&E information by parliament, civil society, academia, media and donors. Decentralised structures of government as well as the general public will also need to be stimulated on the acquisition and use of M&E information. Equally, Government would need to incentivise the strategic users of M&E information across the country. Another similar study has been conducted on the supply side of Zambia’s WoGM&ES. Evidence on both sides will be useful for building and sustaining Zambia’s WoGM&ES going forward!

whole-of-government monitoring and evaluation system, monitoring, evaluation, monitoring and evaluation system, LEADS, diagnostic checklist, demand-side, supply-side, good governance, Zambia