11 results for service quality.

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Perceived Service Quality, Trust, Customer Satisfaction and Customer Loyalty in the Banking Sector of Bukavu (East of DR Congo)
Journal of Business and Management Sciences. 2019, 7(3), 100-111. DOI: 10.12691/jbms-7-3-1
Pub. Date: August 16, 2019Views: 1203Downloads: 896
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The Influence of Service Quality on Customer Satisfaction and Loyalty of Muamalat Bank Branches Tanjung Balai
Journal of Business and Management Sciences. 2017, 5(3), 72-76. DOI: 10.12691/jbms-5-3-1
Pub. Date: August 12, 2017Views: 6551Downloads: 4292
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Statistical Approach to the Link between Internal Service Quality and Employee Job Satisfaction: A Case Study
American Journal of Applied Mathematics and Statistics. 2016, 4(6), 178-184. DOI: 10.12691/ajams-4-6-3
Pub. Date: December 29, 2016Views: 12972Downloads: 9360
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Effect of Service Quality and Marketing Stimuli on Customer Satisfaction: The Mediating Role of Purchasing Decisions
Journal of Business and Management Sciences. 2016, 4(4), 76-81. DOI: 10.12691/jbms-4-4-1
Pub. Date: June 20, 2016Views: 15305Downloads: 9446
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The Influence of Emotional Intelligence, Creativity, Work Ethic, to Service Quality of High School Library in the Minahasa Regency
American Journal of Educational Research. 2015, 3(1), 67-79. DOI: 10.12691/education-3-1-13
Pub. Date: January 27, 2015Views: 14351Downloads: 11146
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Measuring Service Quality of a Higher Educational Institute towards Student Satisfaction
American Journal of Educational Research. 2014, 2(7), 447-455. DOI: 10.12691/education-2-7-3
Pub. Date: June 25, 2014Views: 30376Downloads: 21523
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Quality Management and Its Role in Improving Service Quality in Public Sector
Journal of Business and Management Sciences. 2014, 2(6), 123-147. DOI: 10.12691/jbms-2-6-1
Pub. Date: December 25, 2014Views: 85526Downloads: 22456
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Identification of Customer Loyalty Determinants in Service Industry
Journal of Business and Management Sciences. 2018, 6(4), 171-178. DOI: 10.12691/jbms-6-4-5
Pub. Date: November 19, 2018Views: 2552Downloads: 1649
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Patient Perception on Service Quality Improvement among Public and Private Healthcare Providers in Nigeria and Malaysia
World Journal of Preventive Medicine. 2015, 3(4), 84-93. DOI: 10.12691/jpm-3-4-1
Pub. Date: December 07, 2015Views: 11999Downloads: 7557
Open AccessResearch Article
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A Study on Perceived Service Quality of IDEA Cellular Ltd. - A Case Study on Factor Analysis
Journal of Business and Management Sciences. 2015, 3(1), 53-57. DOI: 10.12691/jbms-3-1-7
Pub. Date: May 27, 2015Views: 14267Downloads: 9664
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