14 results for service quality.

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Keyword    service quality

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Customer’s Behavior on Intention to Purchase on Online Shopping in Vietnam
Journal of Business and Management Sciences. 2020, 8(3), 85-88. DOI: 10.12691/jbms-8-3-2
Pub. Date: November 16, 2020Views: 1979Downloads: 3395
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Perceived Service Quality, Trust, Customer Satisfaction and Customer Loyalty in the Banking Sector of Bukavu (East of DR Congo)
Journal of Business and Management Sciences. 2019, 7(3), 100-111. DOI: 10.12691/jbms-7-3-1
Pub. Date: August 16, 2019Views: 7593Downloads: 7603
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The Influence of Service Quality on Customer Satisfaction and Loyalty of Muamalat Bank Branches Tanjung Balai
Journal of Business and Management Sciences. 2017, 5(3), 72-76. DOI: 10.12691/jbms-5-3-1
Pub. Date: August 12, 2017Views: 12099Downloads: 10008
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Statistical Approach to the Link between Internal Service Quality and Employee Job Satisfaction: A Case Study
American Journal of Applied Mathematics and Statistics. 2016, 4(6), 178-184. DOI: 10.12691/ajams-4-6-3
Pub. Date: December 29, 2016Views: 25914Downloads: 21329
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Effect of Service Quality and Marketing Stimuli on Customer Satisfaction: The Mediating Role of Purchasing Decisions
Journal of Business and Management Sciences. 2016, 4(4), 76-81. DOI: 10.12691/jbms-4-4-1
Pub. Date: June 20, 2016Views: 26382Downloads: 17080
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The Influence of Emotional Intelligence, Creativity, Work Ethic, to Service Quality of High School Library in the Minahasa Regency
American Journal of Educational Research. 2015, 3(1), 67-79. DOI: 10.12691/education-3-1-13
Pub. Date: January 27, 2015Views: 23135Downloads: 20027
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Measuring Service Quality of a Higher Educational Institute towards Student Satisfaction
American Journal of Educational Research. 2014, 2(7), 447-455. DOI: 10.12691/education-2-7-3
Pub. Date: June 25, 2014Views: 43626Downloads: 34424
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The Impact of Internet Banking at Times of Pandemic; Customer Experience, Satisfaction, Trust, Loyalty, E-service Quality and Bank’s Financial Performance; An Application on Egyptian Public Banks
Journal of Business and Management Sciences. 2022, 10(2), 70-79. DOI: 10.12691/jbms-10-2-3
Pub. Date: March 27, 2022Views: 812Downloads: 3319
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Quality Management and Its Role in Improving Service Quality in Public Sector
Journal of Business and Management Sciences. 2014, 2(6), 123-147. DOI: 10.12691/jbms-2-6-1
Pub. Date: December 25, 2014Views: 105466Downloads: 33221
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A Descriptive Assessment of the Quality of Products and Service Delivery at a Mining Canteen in Botswana
Journal of Food and Nutrition Research. 2021, 9(10), 516-522. DOI: 10.12691/jfnr-9-10-3
Pub. Date: October 13, 2021Views: 926Downloads: 1322
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