@article{jitl20255110,
author={{Mijere, Shanziwe Abesi and Daka, Harrison and Hagane, Mukuka Lydia Mulenga ¨C and Bwembya, Ireen and Banda, Boniface and Chazanga, Friday},
title={Challenges in the Implementation of Quality Assurance Mechanisms at the University of Zambia},
journal={Journal of Innovations in Teaching and Learning},
volume={5},
number={1},
pages={68--76},
year={2025},
url={https://pubs.sciepub.com/jitl/5/1/10},
abstract={The study examined the implementation challenges faced by both academic and administrative staff of quality assurance mechanisms at the University of Zambia. The study employed a convergent parallel mixed-methods design, collecting quantitative data through questionnaires from 89 academic staff and qualitative data through interviews with 10 administrative staff and 5 Quality Assurance Directorate personnel and 5 students in leadership. Data analysis included descriptive statistics, correlation analysis, multiple regression and thematic analysis. Findings revealed that resource constraints emerged as the predominant implementation challenge (84.27%). Qualitative findings revealed improved role clarity and streamlined processes attributed to quality systems, but severe understaffing and infrastructure limitations hindered implementation. Based on these findings, the study recommends implementing a tiered quality assurance training framework and establishing a decentralized quality assurance support structure with designated officers in each school.},
doi={10.12691/jitl-5-1-10}
publisher={Science and Education Publishing}
}