Science and Education Publishing American Journal of Industrial Engineering 1 3 2013 12 08 Total Quality Management and Organizational Performance 46 50 EN Davood Gharakhani Department of management, Zanjan Branch, Islamic Azad University, Zanjan, Iran Hossein Rahmati Mohammad Reza Farrokhi Arshad Farahmandian AJIE2013132 10.12691/ajie-1-3-2 2013 10 29 2013 11 26 2013 12 08 Total quality management (TQM) is considered a very important factor for the long-term success of an organization. TQM implementation has been an important aspect for improving organisational efficiency. The links between TQM and performance have been investigated by numerous scholars. While examining the relationship between TQM and performance scholars have used different performance types such as financial, innovative, operational and quality performance. Recent research on total quality management has examined the relationships between the Total quality management and organizational performance. TQM focuses on continuous process improvement within organizations to provide superior customer value and meet customer needs. TQM a popular guideline for organizational management is adopted for developing strategic infomaps and infocharts for an information organization.