American Journal of Civil Engineering and Architecture

Current Issue» Volume 2, Number 6 (2014)

Article

Reducing Construction Disputes through Effective Claims Management

1Construction Engineering & Utilities Department, Zagazig University, Zagazig, Egypt


American Journal of Civil Engineering and Architecture. 2014, 2(6), 186-196
DOI: 10.12691/ajcea-2-6-2
Copyright © 2014 Science and Education Publishing

Cite this paper:
Hossam H. Mohamed, Ahmed H. Ibrahim, Asmaa A. Soliman. Reducing Construction Disputes through Effective Claims Management. American Journal of Civil Engineering and Architecture. 2014; 2(6):186-196. doi: 10.12691/ajcea-2-6-2.

Correspondence to: Asmaa  A. Soliman, Construction Engineering & Utilities Department, Zagazig University, Zagazig, Egypt. Email: asmaamadany@hotmail.com

Abstract

Reducing construction disputes appears to be the main goal for many researchers in the last decay. Each of them has attempted to clearly identify the expected causes of disputes. Construction claims can be considered as a main source of disputes. This paper aims to identify the most important causes that converting construction claims into disputes. A proposed system that can help to avoid converting construction claims into disputes was provided. Factors that causing disputable claims were identified through four stages. The first stage 140 factors that causing disputable claims were collected from international literature. The second stage a brainstorming was used to reduce the number of these factors and get the most common factors causing disputable claims. Hence 31 factors were only considered. These factors were divided into three major categories: behavioral, contractual and operational matters. Through third stage, the thirty one factors were subjected to a further survey to identify their importance index (relative significance). One hundred and two interviews were conducted and their results are employed to develop an importance index score for these disputable claims causes. Furthermore, the thirty one disputable claims causes were then ranked according to their relative importance. The fourth stage, The 80/20 rule applied to the causes identified to get the eight most important causes that represented about 25% of the causes. The most important eight factors were considered as the factors that converting claims into disputes which identified as follows: 1) delay interim payment from client, 2) qualification of team work, 3) extension of time, 4) incomplete drawings and specification, 5) Poorly written contracts clauses, 6) change orders, 7) cooperation and communication nature among project team, 8) late supply of equipment and materials. A proposed system for avoiding converting claims into disputes was presented. Furthermore, a checklist was designed during construction stage and four actual case studies were considered and discussed.

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References

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Article

Optimizing the Risk-preparedness and Disaster Management Systems of all World Heritage Sites by Exploiting HPWS and Conform to the UNESCO Guidelines

1Faculty of Architecture and Environmental Design, (IIUM), Gombak, Malaysia


American Journal of Civil Engineering and Architecture. 2014, 2(6), 177-185
DOI: 10.12691/ajcea-2-6-1
Copyright © 2014 Science and Education Publishing

Cite this paper:
Mehdi S. Kaddory Al-Zubaidy. Optimizing the Risk-preparedness and Disaster Management Systems of all World Heritage Sites by Exploiting HPWS and Conform to the UNESCO Guidelines. American Journal of Civil Engineering and Architecture. 2014; 2(6):177-185. doi: 10.12691/ajcea-2-6-1.

Correspondence to: Mehdi  S. Kaddory Al-Zubaidy, Faculty of Architecture and Environmental Design, (IIUM), Gombak, Malaysia. Email: mkaddory@yahoo.com

Abstract

The paper examines the possible efficacy of HPWS (High-Performance Work System) in optimizing the risk-preparedness and disaster management of the World Heritage Sites (WHS), using Alhambra Palace, Spain, as the test site. Most of the WHSs are vulnerable to various types of risks, and the UNESCO has set a stringent standard for their maintenance, failing which any WHS will lose its title. The paper has a goal of finding a common risk-preparedness and disaster management solution that would enable all WHSs to conform to the maintenance standard set by the UNESCO. A test survey conducted on Alhambra site WHS which chosen as a case study of World Heritage Sites under UNESCO, the feedback shown that it is possible to exploit HPWS to optimize the risk-preparedness and disaster management systems of all World Heritage Sites and conform to the UNESCO Guidelines.

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