Research in Psychology and Behavioral Sciences
ISSN (Print): 2333-4371 ISSN (Online): 2333-438X Website: http://www.sciepub.com/journal/rpbs Editor-in-chief: Apply for this position
Open Access
Journal Browser
Go
Research in Psychology and Behavioral Sciences. 2014, 2(4), 86-89
DOI: 10.12691/rpbs-2-4-2
Open AccessArticle

Influence of Emotional Intelligence and Gender on Job Satisfaction among Local Government Employees

Ngozi Sydney-Agbor1, Richards E. Ebeh1, Barnabas E. Nwankwo2, and Solomon A. Agu3

1Department of Psychology, Imo State University, Owerri

2Department of Psychology, Caritas University, Enugu

3Department of Psychology, Enugu State University of Science and Technology, Enugu

Pub. Date: December 15, 2014

Cite this paper:
Ngozi Sydney-Agbor, Richards E. Ebeh, Barnabas E. Nwankwo and Solomon A. Agu. Influence of Emotional Intelligence and Gender on Job Satisfaction among Local Government Employees. Research in Psychology and Behavioral Sciences. 2014; 2(4):86-89. doi: 10.12691/rpbs-2-4-2

Abstract

The study examined the influence of emotional intelligence and gender on job satisfaction among employees of Owerri Municipal and Oguta Local Government Councils, in Imo State, South East Nigeria. One hundred and sixty fulltime employees of the councils with ages ranging from 25 – 52 years and a mean age of 37.5 were drawn through accidental sampling. Two standardized instruments were used in this study; the Emotional Intelligence Questionnaire by Schutte et al. (1998) and the Minnesota Satisfaction Inventory by Weiss, Dawis, England and Lofquist (1967). A cross-sectional survey design was adopted while a 2-Way Analysis of Variance on SPSS version 17 was used for data analysis. Results showed that emotional intelligence had a significant influence on job satisfaction, with high emotionally intelligent employees showing more satisfaction. The result however showed that gender had no significant influence on job satisfaction. Also, no interaction effect was found between the variables. The results were discussed in line with current studies on emotional intelligence, gender and job satisfaction.

Keywords:
job satisfaction emotional intelligence gender Local Government Employees

Creative CommonsThis work is licensed under a Creative Commons Attribution 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

References:

[1]  Abraham, R. (1999). Emotional intelligence in organizations: A conceptualization. Genetic, Social, and General psychology monographs, 125, 209-227.
 
[2]  Afolabi, A.O., Awosola, R.K. & Omole, S.O. (2010), Influence of emotional intelligence and gender on job performance and satisfaction among Nigerian policemen. Journal of Social Science 2(3), 147-154.
 
[3]  Barsade, S., & Gibson, D. (2007). Why does affect matter in organization? Acad. Manage Perspect, 21(1), 36-57.
 
[4]  Hulim, C.L., & Judge, T.A. (2003). Job attitudes. In W.C. Borman, D.R. Ligen, & R.J. Klimoski (Eds.), Handbook of Psychology: Industry and Organizational Psychology, pp. 255-276. Hoboken, NJ: Wiley.
 
[5]  Borg, M. G. & Falson, J.M. (1989). Primary school teachers’ perceptions of pupils’ undesirable behaviours. Educational Studies, 15, 251-260.
 
[6]  Carmeli, A. (2003). The relationship between emotional intelligence and work attitudes, behaviour and outcomes: An examination among senior managers: Journal of Managerial Psychology. 18(8), 758-813.
 
[7]  Carmeli, A., Yitzhak – Halevy, M. & Weishberg, (2009). The relationship between emotional intelligence and psychological wellbeing. Journal of Managerial Psychology 24(4), 66-78.
 
[8]  Daus, C. S. & Ashkanasy, N. M. (2005). The case for the ability-based model of emotional intelligence in organizational behavior. Journal of Organizational Behavior, 26, 453-466.
 
[9]  Dimitriades, Z.S. (2007). Managing emotionally intelligence service workers; personal and positional effects in Greek context. Journal of European Industrial Training 31(3), 223-240.
 
[10]  Ghoniem, A., Elkhouly, S., Mohsen, G. & Ibrahim, M. (2011). Impact of Emotional intelligence and gender on job satisfaction among Egyptians government sector employees. Current research Journal of Social Sciences 3(1), 22-27.
 
[11]  Goleman, D. (1995). Emotional Intelligence. New York: Bantam Books.
 
[12]  Goleman, D. (1998). What makes a leader: Harvard Business Review, 76(6), 93-102.
 
[13]  Hassen, J., Hashim F.B.Y & Ishak M.S. (2011). The relationship between demographics variables, emotional intelligence, communication effectiveness motivation and job satisfaction. International Journal of Academic Research in Business and Social Sciences. 1(1), 35.52.
 
[14]  Iiafetsios, K. & Loumakou, M. (2007). A comparative evaluation of the effects of trait emotional intelligence and emotional regulation on affect at work and job satisfaction. International Journal of Work Organization Emotion, 2(1), 71-87.
 
[15]  Law, K.S., Wong C.S., & Song, L.J. (2004). The construct and criterion validity of emotional intelligence and its potential utility for management studies. Journal of Applied Psychology, 89, 483-496.
 
[16]  Mayer, J.D., & Salovey, P. (1993). The intelligence of emotional intelligence. Intelligence, 17, 433-442.
 
[17]  Mogaji, A.A. (1997). The effect of organizational climate on employee commitment, involvement and motivation from Nigerian manufacturing industry. Unpublished Ph.D Thesis, University of Lagos.
 
[18]  Patra, S. (2004). Role of emotional intelligence on educational management Journal of Indian Education, 30(1), 98-104.
 
[19]  Salaski, M., Gartwright, S. (2002). Health, performance and emotional intelligence: an exploratory study of retail managers, 8, 63 68. Retrieved from http:// www.interscience.Wiley.com.
 
[20]  Schutte, N.S., Malouff, J.M. Hall, L.E. Haggerty, D.J., Cooper, J.T., Golden, C.J. & Dornhesim, L. (1998). Development and validation of a measure of emotional intelligence. Personality and Individual Differences, 25, 167-77.
 
[21]  Sy, T., Tram. S. & O’Hara, L., (2006). Relation of employee and manager to job satisfaction and performance: Journal of Vocational Behaviour, 68(3), 461-443.
 
[22]  Thomas, S., Sussana, T. & Linda A.O. (2006). Relation of employee and manager emotional intelligence to job satisfaction and performance. Journal of vocational behaviour 68(3), 461-473.
 
[23]  Thorndike, E.L. (1920). Intelligence and its uses. Harper’s Magazine, 140, 227-235.
 
[24]  Vacola, M. Tsaousis, I. & Nikolaou, I. (2003). The role of Emotional intelligene and personality variables on attitudes toward organizational change. Journal of Managerial Psychology, 19(2), 88-10.
 
[25]  Van Rooy, D.L. & Viswesvaran, (2004). Emotional intelligence: A meta-analytic investigation of predicative validity and nomological net. Journal Vocation Behaviour, 65, 71-95.
 
[26]  Weiss, D.J., Dawis, R.V. England, G. W. and Lofquist, L. H. (1967), Manual for the Minnesota Satisfaction Questionnaire. Vol. 22, Minnesota Studies in Vocational Rehabilitation, Minneapolis: University of Minnesota, Industrial Relations Center.
 
[27]  Wong, C.S., Wong P.M. & Law, K.S. (2007), Evidence on the practical utility of Wong’s emotional intelligence scale in Hong Kong and Mainland China. Asia Pacific Journal of Management 24(1), 43-60.
 
[28]  Xin, M.& MacMillan, R. (1999). Influences of workplace conditions on teachers’ job Satisfaction. Journal of Educational Research, 93(1), 39-47.