Journal of Business and Management Sciences
ISSN (Print): 2333-4495 ISSN (Online): 2333-4533 Website: http://www.sciepub.com/journal/jbms Editor-in-chief: Heap-Yih Chong
Open Access
Journal Browser
Go
Journal of Business and Management Sciences. 2015, 3(3), 85-91
DOI: 10.12691/jbms-3-3-1
Open AccessArticle

Modeling Service Ecosystems Innovation

Kazuhiko Goda1, 2 and Kyoichi Kijima1,

1Department of Value and Decision Science, Tokyo Institute of Technology, Tokyo, Japan

2Goda Shoji Ltd, Takamatsu, Japan

Pub. Date: June 28, 2015

Cite this paper:
Kazuhiko Goda and Kyoichi Kijima. Modeling Service Ecosystems Innovation. Journal of Business and Management Sciences. 2015; 3(3):85-91. doi: 10.12691/jbms-3-3-1

Abstract

A service ecosystem refers to such a complex service system that is relatively self-contained, self-adjusting systems of resource-integrating actors connected by shared institutional logics and mutual value creation through service exchange with emphasis on dynamic features like adaptation, viability and sustainability. In this paper focusing on innovation we first analyze service ecosystems in systems perspective by adopting Panarchy and Transition Management Theory in particular. Panarchy is a framework for analyzing ecosystem developed to account for the dual characteristics of all complex systems, i.e., stability and change. Transition Management Theory is a well-known framework for arguing governance of social systems for sustainability. Second, based on the arguments, we propose Hierarchical Model of Service Ecosystems Innovation, which describes dynamic behavior of service ecosystems innovation in such a comprehensive way that some important key concepts in service innovation research are positioned in it. Finally, we illustrate validity of the model by applying it to a case of service ecosystems innovation of portable audio players.

Keywords:
service ecosystems innovation panarchy transition management theory rotation and revolution

Creative CommonsThis work is licensed under a Creative Commons Attribution 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

References:

[1]  Allen, C.R. & Holling, C.S., (2013). Discontinuities in Ecosystems and Other Complex Systems, Columbia University Press.
 
[2]  Ander, R., (2012). From Walkman to iPod: What Music Tech Teaches Us About Innovation. pp.1-4. Available at: http://www.theatlantic.com/business/archive/2012/03/from-walkman-to-ipod-what-music-tech-teaches-us-about-innovation/253158/ .
 
[3]  Chesbrough, H., (2010). Open Services Innovation, John Wiley & Sons.
 
[4]  Chesbrough, H., (2013). Open Business Models, Harvard Business Press.
 
[5]  Christensen, C., (2013). The Innovator's Dilemma. Harvard Business Review Press.
 
[6]  Djalante, R. & Djalante, S., (2012). Transition management, new mode of governance for sustainable development. Natural Hazards, 62(3), pp. 1339-1341.
 
[7]  Fraser, E., (2014). Panarchy. pp.1-5. Available at: http://books.google.co.jp/books/about/Discontinuities_in_Ecosystems_and_Other.html?
 
[8]  Giddens, A., (1979). Central Problems in Social Theory, Univ of California Press.
 
[9]  Gunderson, L.H. & Holling, C.S., (2001). Panarchy: Understanding Transformations in Human and Natural Systems. Island Press.
 
[10]  Hagel, J., Brown, J. and Davison, L, (2010). The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion, Basic Books.
 
[11]  Holling, C., Gunderson, L.H. & Ludwig, D., (2014). In Search of a Theory of Adaptive Change. In Panarchy Understanding transformations in Human and Natural Systems. pp. 1-3. Available at: http://www.resalliance.org/index.php/panarchy.
 
[12]  Kemp, R., Loorbach, D. & Rotmans, J., (2009). Transition management as a model for managing processes of co-evolution towards sustainable development. International Journal of Sustainable Development & World Ecology 14 (2007) 78-91.
 
[13]  Loorbach, D., (2007). Transition Management, International Books
 
[14]  Lush, H., Vargo, S. & Lusch, R., (2015). Reducing the Fear of Crime in a Community: A Logic of Systems & System of Logics Perspective. In Proceedings of the Grand Challenge in Service Week Understanding Complex Service Systems Through Different Lens, Cambridge, UK. Cambridge, pp. 1-25.
 
[15]  Maglio, P.P. et al., (2009). The service system is the basic abstraction of service science. Information Systems and e-Business Management, 7(4), pp. 395-406.
 
[16]  Panth, S., (2013). Technological Innovation, Industrial Evolution, and Economic Growth, Routledge.
 
[17]  Ricciardi, F., (2013). Innovation Processes in Business Networks, Wiesbaden: Springer Science & Business Media.
 
[18]  Rotmans, J. & Loorbach, D., (2009). Complexity and Transition Management. Journal of Industrial Ecology, 13(2), pp.184-196.
 
[19]  Squazzoni, F., (2008). The Micro-Macro Link in Social Simulation. Sociologica, II(1).
 
[20]  Toivonen, M., (2013). Starting points for the comparison of SDL and neo-Schumpeterian views on innovation. Proceedings of 1st workshop on Service Innovation Research, 18-20 September 2013, Catanzaro, Italy. pp. 1-6.
 
[21]  University of Cambridge & IBM, (2008). Succeeding through service innovation.
 
[22]  Vargo, S., (2014). Insights on Innovation from an Institutional and Ecosystem Perspective. In the Annual International RESER Conference. Helsinki.
 
[23]  Vargo, S. & Lusch, R.F., (2011). It's all B2B…and beyond: Toward a systems perspective of the market. Industrial Marketing Management, 40(2), pp.181-187.
 
[24]  Vargo, S.L., Wieland, H. & Akaka, M.A., (2015). Innovation through institutionalization: A service ecosystems perspective. Industrial Marketing Management, 44, pp. 63-72.
 
[25]  Wieland, H. et al., (2012). Toward a Service (Eco)Systems Perspective on Value Creation. International Journal of Service Science, Management, Engineering, and Technology, 3(3), pp.12-25.