American Journal of Educational Research
ISSN (Print): 2327-6126 ISSN (Online): 2327-6150 Website: Editor-in-chief: Ratko Pavlović
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American Journal of Educational Research. 2019, 7(3), 299-303
DOI: 10.12691/education-7-3-16
Open AccessArticle

Critical Success Factors of eLearning in Distance Education Program in a Developing Country

Nusrat Zahan Mou1 and Salah Uddin Rajib2,

1Open School, Bangladesh Open University, Gazipur-1705, Dhaka, Bangladesh

2Department of Accounting and Information Systems, Jahangirnagar University, Dhaka-1342, Bangladesh

Pub. Date: March 29, 2019

Cite this paper:
Nusrat Zahan Mou and Salah Uddin Rajib. Critical Success Factors of eLearning in Distance Education Program in a Developing Country. American Journal of Educational Research. 2019; 7(3):299-303. doi: 10.12691/education-7-3-16


This paper aims to identify the critical success factors (CSFs) of eLearning in distance education/learning program in a developing country, Bangladesh. Distance education program is accredited in overcoming a number of barriers in education, especially time constraint and geographical location. eLearning is often used as a means of distance education program. In previous researches a number of bottleneck are identified in distance education as well as in eLearning. In Bangladesh, Bangladesh Open University (BOU) is solely authorized to conduct the distance education. The aim of BOU is to distribute the knowledge in remote areas and to the community of unprivileged. BOU has taken the eLearning as the premise of strengthening the distance education program. This study aims to identify the critical success factors (CSFs) that are necessary to ensure the effective distance education through eLearning on the priority basis. As Fuzzy Analytical Hierarchy Process (FAHP) is recognized extensively for identifying the actions required on priority basis, FAHP is used to conduct the study.

Education Management Distance Education eLearning Fuzzy Analytical Hierarchy Process (FAHP) Critical Success Factors (CSFs) Bangladesh

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