Awareness, Attitude and Practice of Patient Safety Culture among Primary Care Physicians in Primary Health Care Centers in Makkah Al-Mukarrmah in 2021

Shroug Abdulmajeed AlGhamdi^1,

¹Family Medicine Resident, Ministry of Health, Makkah Al-Mukarrmah, Saudi Arabia

Cite this paper:
Shroug Abdulmajeed AlGhamdi. Awareness, Attitude and Practice of Patient Safety Culture among Primary Care Physicians in Primary Health Care Centers in Makkah Al-Mukarrmah in 2021. American Journal of Medical Sciences and Medicine. 2022; 10(2):47-59. doi: 10.12691/ajmsm-10-2-3

Abstract

Background: Patient safety and quality improvement of health care delivery to the patients are among the highest priorities of health care system. Building a safe health care system means designing processes of care to ensure that patients are safe from accidental injury. Patient safety education and its training for all health care providers including both doctors and nurses is an important required learning at all levels of training. Patient safety is the prevention of adverse events to patients with stress on the system of care delivery that prevents errors and learning from errors that occur within the building and of a safety culture involving patients, health care workers, and organizations. In patient care, it is crucial to assess patient safety guides to identify chances for improvement and to create a starting point for evaluating future improvement efforts. In order to achieve this, health care providers should integrate quality and safety into their organization to guarantee proper clinical and administrative practices, in Saudi Arabia limited amount of data exists about patient safety culture; however the healthcare organizations in Saudi Arabia are assessing patient safety guides to identify opportunities for improvement. Aim of the study: To evaluate the patient safety culture in primary health care centers among primary care physicians in Makkah, Saudi Arabia during 2021. Method: cross-section study, has been conducted on primary care physicians working in the primary health care centers under the Ministry of Health in Makkah, during data collection period 2021, The total number of physicians working in all PHCC’s in Makkah is (173), this design was chosen due to the nature of the required data collection and aim of the study. Results: distribution of the participants’ perception among work unit results show the majority of participant had average perception were (81.50%), regarding distribution of the participants’ perception towards Supervisor/Management results show the majority of participant had average perception were (60.69%). Considering perception of the participants towards the Communication reporting we found that results show the majority of participant had average perception were (75.14%). Conclusion: Response to errors is an important determinant of safety culture in healthcare organizations. In order for healthcare organizations to create a culture of safety and improvement, they must eliminate fear of blame and create a climate of open communication and continuous learning. The study calls for the need for increasing attention to patient safety and efforts to improve the performance and quality of service.

Keywords:
awareness attitude practice patient safety culture physicians primary health care

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